Action Lock & Key

800 W Lake St STE 122, Roselle, IL 60172, USA

About Action Lock & Key

4.8 / 5

from reviews

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    Steve Koestler
    -
    November 26, 2024

    Great company to do business with, fair an honest. I have worked with Action Lock for years, with my business and residential properties. Great customer service, and great crews. I highly recommend them for all your lock and door needs.

    Sandra S
    -
    January 21, 2025

    They went above and beyond to get a copy of a key for the door. It took about a week, but it was a combined effort. I will stick with them for any situation with a key problem, they are absolutely great! It truly was a complicated situation that was figured by all parts, I highly recommend them!

    Valerie Durachta
    -
    December 09, 2024

    Vince was so hopeful with changing the locks on my house. He was kind and considerate. I would highly recommend Action Lock and Key to anyone in need of their services.

    sabih siddiqui
    -
    September 28, 2024

    ***Best service in the area!!! ***Amazing people!!! ***Excellent customer service!!! I had recently moved to the area and was looking for someone to rekey the locks. I called a few businesses, some didn't have good customer service and some had tricky pricing. I finally found Action Lock and Key via Google Maps, read their reviews and contacted them. Stephanie was very cooperative and was able to give me clear pricing and helped with scheduling the earliest available time at my convenience. On the scheduled day, Stephanie and Vince showed up, kindly introduced themselves, explained the process, and started working. They finished four doors, including two patio doors in less than 30 mins with marked keys for convenience, quick and easy, no issues. While rekeying the garage door, Vince realized that the door was not properly aligned and had difficulty closing, he quickly brought in a few tools and fixed the door. When we first moved into the house, we found that some of the doors were not closing properly or not closing at all, probably these were removed for painting and weren't put back in properly. I asked Vince if he could fix a few more doors, he looked at the doors and started fixing them one by one. He spent around an hour fixing four doors for me. I was very happy that I will not have to call someone to get these fixed. Once Vince was done, I asked him how much and to my surprise he said, "no extra charge for the doors". I insisted with some money and he didn't take it. He said, "welcome to the neighborhood and in a new home". I usually negotiate to get a good price but this was the first time I was trying to give someone money and he didn't take it. He only charged me for rekeying the doors, the price that was in the quote, nothing extra for fixing the doors. I usually don't write reviews but I couldn't resist this one. So, do not waste time reading reviews and calling people, just call these folks for good pricing and best service. Vince is awesome! Sorry for the late review but I got busy and wanted to take my time to write a good one. Thank you so much Vince! Thank you Stephanie!

    Bridget Magee
    -
    October 08, 2024

    I was referred to Action Lock by Ace hardware. So glad they told me about this place as they were able to make a key I lost for my storm door. The staff was really friendly. Diffently recommend this place!!

    Action Lock & Key

    Our Address

    800 W Lake St STE 122, Roselle, IL 60172, USA

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