Transparency is promised but extremely lacking with KeyMe. They upcharged the locksmithās rate by 50% for a standard deadbolt lock and when his tool broke there was no other option but to pay an additional $100 to drill the lock - which took another hour and provided another 50% up charge to KeyMe for doing nothing. Go with your local locksmith and keep KeyMe out of the equation.
Cecilia Ocampo Solis
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January 18, 2023
This copy machine is located inside the 711. Pretty simple and fast. I got 3 key copies for $20. The keys worked perfectly! You can also make vehicle key copies as well. Card payments only.
Nobantu Akili
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March 02, 2022
Locked my key in my apartment and called them. I was told 15-20 minutes since I was so close. That didnāt happen at all. They proceeded to give me the run around for 3 hours until after 1 am. I had to keep calling them for updates and theyād tell me the tech would call me, never did. Finally got a tech who called to say 30 minutesā¦that came and went. I called at the 35 minute mark of when the already delayed service was supposed to arrive and the tech had a story about getting pulled over. I called customer service back a fourth time and she assured me Iād get a call asap. Also didnāt happen. I got a call 30 minute after I was supposed to and the tech said he was 5 minutes away. When he shadowed up he was āon overtimeā. I let him try because I felt bad about wasting his time and it was 2 am and I wanted to get into my apartment by any means necessary at that point but ultimately ended up going with a different company I called when they did show up in time.
Everyone has off days and I understand that, but leaving customers hanging and stringing them along for hours is irresponsible and legitimately dangerous. Luckily I had my car keys so I was able to stay warm and listen to a podcast while I waited for a company that actually did what they promised and showed up in the time they promised.
Molly Shanahan
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January 04, 2022
My first KeyMe key was made of titanium and broke. Luckily, the key was on file and I printed a new brass key without any trouble. This is an extremely convenient service and I highly recommend it all the time.
Update: the company contacted me immediately to provide customer service regarding this broken key. Very courteous.
Dawid Klimek
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April 21, 2019
New clean station. Easy to use. Very precise. I appreciate the safety feature of finger print. What really sealed my dear appreciation for the service was the storage of the key information. Which can be used in the future. For example lost keys. Thank you for great service.
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1508 N Damen Ave., Chicago, IL 60622, USA
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Transparency is promised but extremely lacking with KeyMe. They upcharged the locksmithās rate by 50% for a standard deadbolt lock and when his tool broke there was no other option but to pay an additional $100 to drill the lock - which took another hour and provided another 50% up charge to KeyMe for doing nothing. Go with your local locksmith and keep KeyMe out of the equation.
This copy machine is located inside the 711. Pretty simple and fast. I got 3 key copies for $20. The keys worked perfectly! You can also make vehicle key copies as well. Card payments only.
Locked my key in my apartment and called them. I was told 15-20 minutes since I was so close. That didnāt happen at all. They proceeded to give me the run around for 3 hours until after 1 am. I had to keep calling them for updates and theyād tell me the tech would call me, never did. Finally got a tech who called to say 30 minutesā¦that came and went. I called at the 35 minute mark of when the already delayed service was supposed to arrive and the tech had a story about getting pulled over. I called customer service back a fourth time and she assured me Iād get a call asap. Also didnāt happen. I got a call 30 minute after I was supposed to and the tech said he was 5 minutes away. When he shadowed up he was āon overtimeā. I let him try because I felt bad about wasting his time and it was 2 am and I wanted to get into my apartment by any means necessary at that point but ultimately ended up going with a different company I called when they did show up in time. Everyone has off days and I understand that, but leaving customers hanging and stringing them along for hours is irresponsible and legitimately dangerous. Luckily I had my car keys so I was able to stay warm and listen to a podcast while I waited for a company that actually did what they promised and showed up in the time they promised.
My first KeyMe key was made of titanium and broke. Luckily, the key was on file and I printed a new brass key without any trouble. This is an extremely convenient service and I highly recommend it all the time. Update: the company contacted me immediately to provide customer service regarding this broken key. Very courteous.
New clean station. Easy to use. Very precise. I appreciate the safety feature of finger print. What really sealed my dear appreciation for the service was the storage of the key information. Which can be used in the future. For example lost keys. Thank you for great service.