1 star situation, 5 star response
I made an appointment for an 'edge up' which is a $16 service. Everything up to the point of paying was good as usual: was offered a free water bottle and got a good haircut. Then I had the rug pulled from under me at the end when I was asked to pay for the "haircut" service ($41) because the barber was new and didn't realize that I had only asked for an edge up, even though I verbally told him what I was there for (his English didn't seem to be that great). Obviously I was frustrated at what was essentially a bait-and-switch, but paid anyway as I didn't feel like escalating the situation to involve a manager or make a scene.
UPDATE: Scott, the owner, reached out the next day to apologize and offered a full refund on my ticket. I removed part of my review that had more strongly worded language as I wrote it in frustration, even though he didn't ask me to remove that or my review in general. I truly appreciate him reaching out personally and in such a speedy manner. This was definitely an isolated incident and everyone should feel comfortable giving this barbershop a try, my one bad experience probably wont be yours! He said they will use this as a learning experience and no one will get in trouble which I also appreciate.
Manny Carrera
-
October 02, 2024
Amazing service. Well kept shop. Akasha was very helpful and great at her job. I will be back.
Cesar Eduardo Palafox
-
August 07, 2024
My first time here. It was a great experience. It’s a clean, friendly environment. Ava really took care of me and went out of her way to make me feel comfortable. I bought the grooms package, which made me feel great before the big day. I will be recommending this shop to my friends in the future.
Jillian Kaye
-
August 11, 2023
Highly recommend! The service and haircuts were equally stellar! In fact, my son’s favorite part of our entire Chicago trip, was his experience at V’s! Believe the reviews and make an appt!
danny hartney
-
October 26, 2024
Big shout out to Sam. I have been to a lot of barbershops throughout the city trying to find a spot that does it right. I love the work Sam did and I left relieved. V’s is the place for a great haircut.
Our Address
1632 N Milwaukee Ave, Chicago, IL 60647, USA
Claim Listing: V’s Barbershop – Chicago Wicker Park Bucktown
Please Login or Register an Account to Claim Listing
1 star situation, 5 star response I made an appointment for an 'edge up' which is a $16 service. Everything up to the point of paying was good as usual: was offered a free water bottle and got a good haircut. Then I had the rug pulled from under me at the end when I was asked to pay for the "haircut" service ($41) because the barber was new and didn't realize that I had only asked for an edge up, even though I verbally told him what I was there for (his English didn't seem to be that great). Obviously I was frustrated at what was essentially a bait-and-switch, but paid anyway as I didn't feel like escalating the situation to involve a manager or make a scene. UPDATE: Scott, the owner, reached out the next day to apologize and offered a full refund on my ticket. I removed part of my review that had more strongly worded language as I wrote it in frustration, even though he didn't ask me to remove that or my review in general. I truly appreciate him reaching out personally and in such a speedy manner. This was definitely an isolated incident and everyone should feel comfortable giving this barbershop a try, my one bad experience probably wont be yours! He said they will use this as a learning experience and no one will get in trouble which I also appreciate.
Amazing service. Well kept shop. Akasha was very helpful and great at her job. I will be back.
My first time here. It was a great experience. It’s a clean, friendly environment. Ava really took care of me and went out of her way to make me feel comfortable. I bought the grooms package, which made me feel great before the big day. I will be recommending this shop to my friends in the future.
Highly recommend! The service and haircuts were equally stellar! In fact, my son’s favorite part of our entire Chicago trip, was his experience at V’s! Believe the reviews and make an appt!
Big shout out to Sam. I have been to a lot of barbershops throughout the city trying to find a spot that does it right. I love the work Sam did and I left relieved. V’s is the place for a great haircut.